- Has my order been shipped? - Once we begin fulfillment of your products, you will receive an email with your tracking number as well as an estimated date of arrival. Please note that this is an estimate only and that inclement weather, as well as other unexpected events, might result in a slight delay of your products. Queenfidence Cosmetics brand IS NOT LIABLE for any stolen, lost, or damaged packages or for any delay in transit time caused by the act or default of the shipping carrier.
- How much is shipping to my country? - Shipping costs can vary depending on the country and the shipping method selected. If you would like to know the shipping fees to your area, we suggest attempting checkout on our website for accurate numbers.
- Time Table - Standard is always the most economical option, but can take the longest in terms of shipping times. We want you to know that our international customers who elect the standard shipping can often take between eight (8) and up to twelve (12) weeks* to arrive at their destination. Should you want your package as soon as possible, we suggest choosing the Canada Post Worldwide Expedited shipping option. *Please note that delivery time is based on location and can vary greatly despite the estimated date of delivery.
- FPO and APO - Depending on where these addresses are located, the shipment can sometimes take between 8 and 12 weeks to arrive at its destination.
- International Orders - The International Expedited Shipping comes with a shipping number. International Surface takes 4-8 weeks and does not come with a tracking number. International Air takes 2-6 weeks and does not come with a tracking number.
All sales on Queenfidence Cosmetics are FINAL. Sorry for the inconvenience. Thank you.